
Orange France coverage
Plug & play USB stick*
Free WiFi Email and web browsing**
English based customer support
Pay-as-you-go or monthly contracts
Data from only £0.02 pMB or less than £2.00 per day!
Have internet access at your fingertips, whenever you’re based in France. Prices start from only 2 pence per Mega Byte or less than £2.00 per day and usage can be tailored to monthly or annual requirements achieving savings of as much as 60-70%!
Who's it for?
Whether on a temporary basis in a second home, as a permanent resident or perhaps even at the start of the process looking for that ideal property, the requirement to access the internet from France on a regular basis is more important than ever these days. However, sometimes it can still be a vastly expensive commitment or very difficult to understand and set up. That’s where our experience and expertise in the French mobile market can make a difference, delivering a quality and cost effective solution that’s both easy to use, simple to understand and, above all, great value for money.
What will it do for me?
Whether you intend to simply browse the internet, bank on-line, book flights, download music and photographs or send and receive email, the 0044 data solutions offer you the flexibility you want and the simplicity you need. And, when using the Orange network Wifi hot spots you’ll have free unlimited data use included. All you need to do is purchase our French USB stick then decide on the data bundle options below.
The USB is reduced by 50% when you take out a 12 month contract (only £49.50) and is completely FREE with a 24 month contract!
A set up fee of £10.00 applies to the USB device. Delivery to a French address incurs an additional £5.00 charge.
*USB (inc data SIM) locked to Orange France for 6 months then unlocked for free).
#(Fair usage policy applies of 3GB per month, no extra charges apply but speed decreases to GPRS/EDGE once exceeded.)
What sort of technology and equipment do I need?
A laptop computer or suitable desktop PC. That’s all! Any computer running a compatible Operating System; Windows™ 2000 Pro, Personal and XP Pro/Home or Windows Vista (The French USB and SIM is currently not compatible with Windows 7). Supports standard 2.0 USB ports, compatible to USB 1.1 (not compatible with USB hubs). A minimum of 512MB RAM and at least 25MB of free hard disk space is required. The French data USB is compatible with all commercial web browsers, such as Internet Explorer, Mozilla Firefox and Opera. Please download the Quick Start Guide for further information.
How easy is it for me to set up?
Very easy indeed. Providing your laptop or PC meets the above requirements it really is a ‘plug & play’ experience. We send you the Orange Fr USB stick containing a SIM (yours to keep) and you simply plug the device into the USB socket on your laptop or PC. The in-built software then auto-installs in seconds and you’re ready to go! And, should it be required, additional support can be provided via our UK customer support team, by phone or email, on all aspects of set up or data usage.
Data usage and validity
Our unique data solutions provide maximum flexibility with minimal commitment. The unlimited data offer means that you can use the services secure in the knowledge that you’ll be controlling the costs and enjoying flexible usage. Annual data contracts are a minimum period of 12 or 24 months and once the minimum period has been met they run on a month to month basis. These are ideal if you plan to spend most of the year in France or visit on a regular monthly basis. The monthly individual bundle is designed to meet the needs of those who visit France less regularly but who stay for prolonged periods. You simply select the individual data bundle option and order on-line or over the phone. The data bundle is then activated and is available via your USB for up to a calendar month. If, for the following month, you wish to repeat your bundle then you re-order online or email us by the last working day of the month and we’ll continue the service for another month and bill you accordingly. If you decide to take a break of more than a month and order another individual bundle later we simply send you a new SIM to insert in the USB and activate your data account in line with your future needs.
Important note; Due to Orange France billing policies orders received on the first working day of a month will benefit from usage across the remaining days for the calendar month but data services would cease at the end of the month and would require reordering for the following month. Unused data does not roll-over to the following month on individual or annual tariffs. Orders placed in the middle of the month therefore have a smaller proportion of time to access the data until the end of the month. Orders placed on-line with the deferral option selected will be deferred and delivery/activation will take place on the first business day of the month following allowing, maximum access to the chosen bundle.
How does it compare to UK roaming and what can I save?
Our French data solutions offer amazing value when compared to local French offerings and can create huge savings against UK mobile network data offers. As an example, one major UK network currently provides roamed data in France for £49.99 per 50MB but only if you have a 24 month voice contract in place and then subscribe to an additional data bundle that meets your needs. That’s a huge commitment for most. Our unique French data solutions are simple. You buy the USB stick and then select the data requirement you need all from just £59 per month (only £0.02 pMB or the equivalent less than £2.00 per day!) – that’s a saving of more than 60% and without the commitment to a long term contract.
Our research also shows that an average French broadband connection can cost you in the region of 30-50 Euros per month on a 12 month contract, so the 0044 data solutions can easily deliver savings as well as greater flexibility and use while you are on the move.
How am I billed?
You can apply for an account on-line or over the phone and choose which method you’d prefer to pay by. The initial USB purchase and first data bundle is made via a credit card. Individual monthly data bundles can then be automatically paid for either by French or UK based credit card and, for annual contracts, via direct debit mandate (DDM) through a UK bank account. When completing the order process you’ll be required to submit your credit card details if you wish to pay via credit card. If you prefer to set up a DDM for an annual data contract then select that option, but also include your credit card details as well as part of the security and verification process and the relevant DDM forms will be posted to you for you to complete and return. The USB, monthly data payments and set up costs unfortunately cannot be accepted on a debit card. Subsequent re-orders for data will be billed to the same account or credit card originally used.
Important Information
You may be requested to provide additional proof of I. D. via fax, email or post immediately after purchase to verify your application, credit card and delivery address. This is a quick and simple process and ensures you will receive the equipment promptly and securely, usually within 3-5 working days from date of order when a credit card is used as the billing method or, if DDM payment is selected, 7-10 days from receipt of the completed signed DDM forms. If your departure date is imminent then please contact us immediately after completing your application so we can address any priority requirements.
How good is the coverage?
Coverage is excellent with 98% of France being covered across the options you’ll have to access the internet. On Orange WiFi you have unlimited free WiFi on Orange France hotspots plus 10 hours per month on other national hotspots – please see below for specific partner information. For full coverage maps and the ability to zoom into specific geographical areas please click here;
Data calculator - how much will I need?
We understand that, for most users, your internet access and experience to date will have been mainly based on UK home use on a broadband connection. However, this does not necessarily replicate what your on-line experience may be through other points of internet access, such as our mobile USB solution. From our experience consumers can very easily use considerable amounts of data without knowing exactly how much they have consumed. If you’ve decided to buy a specific amount of data in a bundle it’s very easy to use that up and incur more expensive overage charges at the end of the month. Networks provide data monitoring devices but they also disclaim these as not being an accurate indication of actual usage and billing. However, the 0044 French data solution creates a simple answer to the problem. The bundle is classed as ‘unlimited’ and therefore you may use it without fear of additional charges being incurred in the month. A fair usage policy applies to prevent miss-use, but this merely results in the speed changing and does not involve extra unplanned costs. Simple to use, easy to understand and at £0.02 pMB or less than £2.00 per day it represents tremendous value for money!
How will this affect my email address?
You’ll be able to maintain your existing email address and dial into that account remotely from France to check any emails and respond. Using POP email or Web based email won’t affect receiving email with the USB, as the email is received over the internet, so it doesn't matter what internet connection you use. Full user guides and technical support are provided with the USB stick to ensure you get set up with the minimum amount of hassle.
**Data bundles and WiFi - this applies to 50 MB and over;
On WiFi you have unlimited WiFi on Orange France hotspots plus 10 hours per month on other national hotspots (please note this is with Orange France national partners only – SNCF / Cegetel / SFR / Bouygues Telecom / Hub Telecom / RATP / Naxos).
In addition to the data bundles, you have 10 Hours included on other networks - it is then charged on an hourly basis at £10.00 per hour thereafter.
Delivery options
Once the application is approved your equipment will be delivered to your UK billing address and will require a signature to ensure safe receipt. Alternative delivery arrangements can be made by emailing us, immediately after you complete the on-line application, with your order number and change of delivery requirements. Deliveries can be made to French addresses providing your name is recognised by the French postal service at your address (or, if renting, your name c/o a landlord at the French address). Delivery of the USB and activation of data services is based upon the selection you make during payment. If immediate data activation is requested the USB will be dispatched immediately (within 48 hrs of receipt of your ID) and the data activated. If the data activation is deferred to the following month then the USB delivery is also deferred. Deliveries can also be made to a relative's address in the UK if you no longer own a UK property.
Why should I buy from 0044 and not through my UK network or when I arrive?
For a start we’ll make it extremely easy for you to understand, set up and buy into – whatever your requirements. You’ll also have the best deal available to you in the UK before you leave and the comfort and peace of mind knowing that it’s all set up before you travel and fully supported from the UK for after sales aspects should you require them whilst you are away. Flexibility of buying in on short or long term deals is also a great benefit and means you’ll be able to tailor the package to suit your needs – even as they change.
Similar services can be set up in France directly with most major networks, but we’d advise you to do your research, make sure you have a good grasp of the language, including technical terms and in certain cases you’ll need a proven credit history for some of the pay-monthly deals on offer. Equally you may be asked to commit to lengthy contracts going direct to a French network and these can sometimes be significant.
UK mobile operators also proclaim to provide data on the move, internet access from your laptop and mobile plus many other exciting offers. However, in setting up the 0044 data packages our research showed them to be overly complicated, dependent on high commitment to a contract and with little or no clear information on pricing for data usage outside of the UK. Bear in mind these will no doubt incur roaming charges and could therefore be a lot higher than UK usage.
Roaming
For security reasons roaming is not available by default on 0044 French data solutions. However you can activate the roaming feature outside of France by providing a refundable security deposit (£150) once in receipt of the equipment (please Email Us to set up). Please note your standard French data bundles cannot be used when roaming outside of France and the following roaming charges apply when data roaming has been activated.Need data on your mobile whilst in France?
If your data needs are truly mobile and you need to access the internet via your mobile handset or check and send emails whilst on the move then why not check out our French pay-monthly contracts. These unique solutions have been created on short term 6 month contracts with prices starting at only £6.99 per month, free incoming calls and outgoing calls from 20 p/min. For more details click here; France Business Directory
Whilst you’re looking for that 0044 solution to help save you money and stay in touch while you are away, we hope the following list of recommended partners may be of interest to you. If you know of any other reputable businesses or services that you feel might be of use to fellow expats or travellers to France then please email us here and we’ll happily review and include any that compliment our current listing.
Expats, second home owners and regular travelers
Our Pay-Monthly SIM cards are ideal if you are moving to France or travel to France on a regular basis. Typically it is very difficult to get a contract in France due to credit checks. However we simply bill your UK credit card. In addition to this having a local French number is a massive advantage when trying to integrate into the local community. Compared to taking your UK SIM card you can save up to 90% on call costs. You will also receive your new Orange French mobile number before you leave the UK so that you can hand it out to friends and family. In addition to this we are the only network to offer free inclusive calls to the UK!
Gap year students / studying or working in France
Our Pay-Monthly French SIM cards will allow you to stay in touch and make calls at local rates whilst in France. You will also not have the inconvenience of having to top-up since the SIM is charged on a monthly basis.
Business Traveller
Our French SIM card will enable you to reduce your communication costs dramatically whilst in France. You will not have to bother with the hassle of topping up and you will also be able to use our SIM cards for 3G data access.