Simply choose the local profile for the following Home Countries: UK, Australia, Spain, France, Germany, Switzerland and the USA; plus one extra choice out of the following countries: Ireland, Denmark, Netherlands, Norway, Poland and Sweden.
The above rates include VAT. All calls are billed per second. The SIM card can also be used at the same rates in: the UK, Australia, Spain, France, Germany, Switzerland and the USA; plus one extra choice out of the following countries: Ireland, Denmark, Netherlands, Norway, Poland and Sweden.
* For a limited period we will provide a free Toggle SIM with zero credit with every purchase of a full price SIM for your travel partner/s. Free incoming calls and standard rates apply - for full details see the FAQ section.
Important Coverage Information
The Toggle network uses the Telstra platform and offers coverage for about 98% of the population. For a detailed coverage map please visit: Telstra Coverage.
For a list of our most popular questions please see below or visit our online community.
With every full price SIM purchased (including credit) we’ll provide you with a second Toggle SIM for free (with zero credit) for your travel partner to use. The free SIM can be registered in exactly the same way and benefits from free incoming calls and local numbers as well as outgoing calls from only 3p/min as per the standard Toggle tariff. The free SIM will require a top up – minimum top up currently £20.00 and this can be kept valid ongoing through occasional use in the UK and abroad. This limited offer is subject to availability of stock.
All you need to do is ensure that your mobile handset is unlocked and then simply switch your UK SIM card for the Australian SIM card. The SIM card works on a Pay-As-You-Go basis therefore to continue to use the SIM card you need to purchase top-up vouchers online or over the phone.
To make sure you avoid all roaming charges you must select the Australian profile on arrival. On your handset, go to Toggle Mobile Menu --> Toggle --> Select Mode --> Manual --> Select the country where you are and obtain a local number.
Please note the default profile is the UK Profile. On some handsets, after changing profiles, you may need to restart your phone to activate it.
Set up and register your new SIM before you travel. This is very easy. Firstly you need to log-in to your account:
In over 60 countries you can avoid roaming charges for incoming calls. Additionally, in the Toggle mobile countries, you can call nationally and internationally without any roaming charges. To benefit from this you need to have a local number from the Toggle country you are travelling to.
E.g. If travelling to Australia, there are two options:
1) You can travel without registering for a local Australian number. Once in Australia you will still receive free incoming calls but if you want to call an Australian number, a UK number or any other number, you will pay roaming charges.
2) If you register for the local Australian number. Once in Australia, you will receive calls for free and you can also call the UK from 4p/min, call any Australian number from 3p/min, call any other toggle mobile country from 3p/min and call outside the Toggle mobile countries from 4p/min.
Yes, you can. To transfer your existing mobile number to Toggle, simply contact your existing mobile service provider and ask for your PAC code. Once you have your PAC code, please contact Toggle Customer Services who will manage the transfer for you. Only UK numbers can be ported into the Toggle network and NOT International numbers. Toggle cannot port BT mobile or Truphone numbers to the Toggle mobile network.
One of the major advantages of the Toggle Australian SIM card is that you can receive calls on the UK +44 (0)74… Toggle mobile number wherever you are in the world! This means that it will only cost the person calling you the price to call a UK mobile number. If you are calling the SIM on one of the foreign local numbers then please check as costs will reflect the international call rate.
Also many of the UK mobile network operators will allow cross-network inclusive minutes to be used to call the SIM. However we would always recommend that you check with your UK network operator first to establish their rates or check if it is part of their inclusive minute bundle.
Thanks to the unique multi-number facility, the Toggle mobile SIM card can support up to 8 numbers, all active at the same time. Which means that wherever you are, your contacts will be able to reach you on all your numbers. E.g. If you have a Spanish number and a Danish number, they can send you texts and call you on both numbers. Remember you can always be contacted on your UK number wherever you are.
You can buy top-up vouchers online available from £20 per top up. All you need to do is:
To check your balance using your toggle SIM, either: Enter *131#, press send, and your balance will be shown on your mobile phone screen or Dial 321 and listen to your balance.
To check your balance while you are abroad: Dial +44 7438 646321
Your toggle voicemail service has been automatically activated. To access your voicemail just dial; 121 or +44 7438 646121. Using your toggle voicemail you can:
You can contact toggle Customer Services 8.00am – 8.00pm 7 days a week.
Your PUK number can be found on the back of your SIM card holder. Alternatively you can call customer services on 322 from your toggle SIM and a member of the customer services team will be glad to help you.
Yes mobile data is available in the Home Countries. However it is not yet available elsewhere. You can access mobile data using a smartphone only, it is not possible via a dongle, tablet or MiFi.
Within the home countries of the UK, Australia, Spain, France, Germany, Switzerland and the USA; plus one extra choice out of the following countries: Ireland, Denmark, Netherlands, Norway, Poland and Sweden. You get some incredible rates for calls, SMS and data.
It is FREE to receive calls in all of the countries above and an additional 48. See Coverage for more info.
Micro SIM cardNeed a micro or nano SIM card for your iPhone or iPad? To order a Micro or Nano SIM, just add the SIM card you want to the Shopping Basket and then select the SIM size option during the checkout process.
DeliveryWe know how important it is to get set-up before you travel. That is why we offer Same Day Dispatch on all orders placed before 1pm (Mon-Fri). UK delivery from £0.99, standard international delivery from £3.99 and from £9.99 for express international delivery.