Just insert the eKIT Canadian SIM card into an Unlocked Tri-Band Handset and avoid roaming charges!
Our exclusive Canada & USA SIM card has several fantastic features and will save you a fortune compared to roaming:
*No connections fees apply. All costs are approximate due to exchange rate variances. GBP prices are intended for illustration and comparison only. The Calling SIM is billed in $USD. For Alaska/Hawaii US call rates apply.
For a list of our most popular questions please see below or visit our online community.
Yes you do, and it also needs to be 3G compatible for Canada to connect (on Telus and Bell Mobility). In Canada and the USA, GSM operators use GSM 850 or 1900 frequency. Therefore you need a tri-band handset that has GSM 850 or 1900 capability; otherwise your mobile handset will not work in Canada or the USA.
The +1 US number option is valid for 2 months from last use. To keep your account live you must top it up at least once every 15 months and to preserve existing credit you need to make a call or send a text every 2 months. If you do not make a call or send a text within these validity periods, your remaining credit will be lost and you will need to top up again (minimum $30US) to re-instate any lost credit. Unused credit rolls forward and is added to the new amount when a top up is made.
The ability to make outbound calls in the US and Canada is temporarily suspended 7 days after the last use in those countries. However, the US number remains active and can receive calls and text messages for up to 2 months after suspension and existing credit is also maintained. If the US number is not used for 2 months the US calling option can easily be re-activated by calling customer services or by dialing 870, although a new US number may be issued. To maintain your existing US number annually you may opt to pay a fee of 31p per month and this can be activated and cancelled via your web based account.
Adding credit is simple. Use your American Express, Mastercard or VISA card to add £20, £30, £50, £100, £150 or £200 to your account.
Top ups can be made in four easy ways;
Please check the coverage before you depart unfortunately we cannot issue a refund for poor coverage.
Select the currency you want to show, and the country you want to call - then click 'Get Rates'...
Micro SIM cardNeed a micro SIM card for your iPhone or iPad? To order a Micro SIM just add the SIM card you want to the Shopping Basket and then select the "Micro SIM" option before you Check Out.
DeliveryWe know how important it is to get set-up before you travel. That is why we offer Same Day Dispatch on all order placed before 1pm (mon-fri). UK delivery for £0.99, standard international delivery for £3.99 and express international delivery.
"Know Before You Go" CampaignKBYG is an ongoing campaign with just over 500 travel industry partners to help Brits to stay safe abroad.more info