Help
Our Help section contains answers to the most frequently asked questions, so please check if your question can be answered here before contacting us.
If you still require help, please contact our Customer Services team on 0870 950 0044 or email us here.
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Help 
Placing an order
Summary
Help on placing an order online using our secure shopping cart system.
Placing Your First Order
Placing an order with 0044 is easy. There's no need to create an account first. You will have done that once you've placed your first order online. (We cannot accept orders by fax, or e-mail. All orders must be placed online.)
Adding Items to Your Shopping Cart
If you want to order an item from 0044, click the "Buy Now" button on the item's product detail page. Once you've added an item to your Shopping Cart, use the cart's top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart icon at the top of every page of our Web site.
Method of Payment
We accept Visa, Visa Check Cards, Switch/Maestro, Solo, MasterCard, Delta, JCB and American Express. All orders must be prepaid.
Review and Submit Your Order
Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the Place Your Order button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.