As the UK's leading provider of international talk solutions we pride ourselves on impartial advice and responsive customer service.
Use our online community to find the answer to your question - often your question will be answered within seconds! You can also leave feedback or make suggestions.
If you can't find an answer to your question using our online community then please fill out the form below - we will respond within 24 hours (Mon-Fri).
Before attempting to return a SIM card please see our Returns Policy. Products returned to the incorrect address and without correct authorisation will not be accepted and will be returned directly to the sender. Please Email Us for your authorisation code and the returns address and we will deal with your enquiry promptly and efficiently.
0044 Ltd – Cellhire PLC, Park House, Clifton Park, York, YO30 5PB. 0044 Ltd is a company registered in England and Wales with company number 04793490
0044 Ltd, Hallmark Consumer Services, Green Bank, Saxby Road, Melton Mowbray, Leicestershire, LE13 1FF, UK
If you need support with billing, technical problems, PIN and PUK numbers ekit provide a 24/7 Freephone number for use in the UK: 0800 376 2370 if you are outside the UK click here for other local Freephone numbers.
+44 1926 332 153. (Mon-Fri: 9am-5pm)
If you call and the office is closed or the phone lines are engaged please either leave a message or send an email instead and we will respond to your enquiry at the earliest available opportunity.
The 0044 Ltd phone lines will be closed for the festive period as of 5pm Wednesday 23rd December and will re-open Monday 4th January 2016 at 9am.
General customer support will be provided 24/7 during this closure period by email through firstname.lastname@example.org and all enquires or support requests will be answered promptly within a 12 hour period. (Email support will not be available during 25th and 26th December.)
The last dispatch date to ensure UK delivery prior to Christmas will be on Friday 18th December and orders must be placed online before 12 noon on the 18th. Orders placed after noon on Friday 18th will be dispatched Monday 21st December and orders must be placed by 12 noon on the 21st. Orders placed after noon 22nd December will be dispatched Monday 28th December 2015. Please remember that delivery times may be affected by the Christmas postal service in your local area. For urgent delivery requests outside of these times please email us at email@example.com and we will attempt to meet your requirements if possible..