Global SIM Card

• In the UKWhilst Abroad 
• +44 79 Global+44 79 Global & +1 USAMobile Number
• 95%140+ CountriesCoverage
• Yes - FREE80+ Countries*FREE Incoming calls
• from 15p/minfrom 30p/minLocal call rates
• from 3p/minfrom 30p/minInternational call rates
• from 10pfrom 10pLocal SMS
• from 30pfrom 15pInternational SMS
• FREEFREEReceiving SMS
• 39p/MBfrom 39p/MBData / GPRS
• yesyesCustomer Support
• yesyesOnline Top-up (click to Top-Up now)
• yesyesItemised billing
• yesyesBlackBerry use (excl data)
• yesyesMicro SIM (confirm during checkout)
• nonoMMS

Zone 1a & 1b = FREE incoming calls.
For specific tariff information please refer to our rates calculator.

For a list of our most popular questions please see below or visit our online community. Alternatively you can download the download the International SIM User Guide for the current version of the SIM.

• How does the SIM work?

  Firstly the SIM will only work in an unlocked handset. Once used in an unlocked handset it allows you to avoid roaming charges throughout the world.
  
  This is made possible by providing you with 2 mobile numbers; a +44 79 number and a +1 USA number. The +44 79 number is printed on the SIM card holder, whilst the USA and the +44 79 number can be accessed via your Ekit online top-up account once created or via Ekit customer service.

• How do you make a call?

  Unlike other global SIM cards you do not need to use Callback (see below) to make a call in the UK, you simply dial as normal. Only when you want to avoid roaming charges whilst abroad do you need to use Callback.
  
  PLEASE NOTE: It is important that you choose the correct profile, depending on the country you want to use the SIM Card in. Otherwise high costs may be incurred for improper use. For example you may accidentally use the UK profile to make calls in the USA when the USA profile would be far cheaper. However changing the profile is an extremely simple process and just involves entering a 4 digit PIN number. Full instructions can be found in our user guide.
  
  

• What is Callback?

  Callback is simply a different dialing experience to a normal mobile phone call and helps avoid roaming charges:
  

  • Dial the number including the international dialing code.
  • You will see a "Please Wait" message. The phone will then disconnect.
  • After a few seconds your handset will call you back.
  • Answer the call, listen to the number you are calling.
  • You will then be connected to the person you are calling - Your caller ID/phone number will not be shown when making a call.
  This unique calling method not only ensures that you save money but also produces greater call quality. Receiving calls and sending SMS is exactly the same as normal!

• How much does it cost to call the SIM?

  If you choose to provide contacts with the +44 79 Jersey mobile number when you travel, people in the UK can call you for the price of calling a Jersey mobile, no matter where you are in the world. UK landline providers charge from 10p/min and UK mobile providers charge from 20p/min to call Jersey numbers. Callers should verify this with their own network first to establish whether calls and texts are part of their plan or charged at national or international rates.

• Receiving a call

  The SIM card has 2 number options (+1 USA and +44 79 Global) which provide great flexibility and savings. Please check our rates calculator and coverage table for more information. We recommend primarily using the +44 79 number in the UK and abroad and the +1 US number in the USA. Calls are not free to receive on the USA number.

• Validity

  Your service will remain active indefinitely if you:
  

  • add a minimum of £10 call credit at the time of purchase or within one month of your initial use of the service.
  • use a charged service (such as making a call, or sending a text message) within any six month period.
  • the USA number will expire every 2 months if unused and a new US number will be allocated on re-activation. The US number can be maintained indefinitely by paying a small monthly fee of $0.50 cents per month via the top-up website.

• In Country Coverage

  Network coverage is concentrated on major towns and cities and this often means that large rural areas receive minimal coverage, if any. We'd recommend that you check prior to your departure. The Ekit SIM will find the strongest signal automatically ensuring you receive continuous coverage across several networks. You can also search for a specific network manually and the costs remain at the flat rate advertised!

• Topping-Up

  Adding credit is simple. Use your American Express, Mastercard or VISA card to add £20, £30, £50, £100, £150 or £200 to your account.
  Top-ups can be made in four easy ways;
  

  1. Online via a secure web site - Top-up online now.
  2. Dial 191 from your handset (FREE).
  3. Via customer service. Dial 154 (FREE in Zone 1 - See coverage tab for Zone 1 countries).
  4. By Auto Top-Up. Set up an automated facility online.

• Customer Service

  From your mobile phone (no charge applies in the United Kingdom):
  

  1. Dial 154 from your phone and press the call, send or OK key.
  2. In the UK and the USA, this call connects directly. Outside of the UK and the USA, please wait for the callback (ignoring any messages on the screen), answer the call normally and after 10-15 seconds your call will be connected.
  3. Follow the voice prompts to speak with Customer Service.

• Data and GPRS

  Prepaid Data is a brand new feature, designed for those who wish to use Instant Messaging, read and send emails and access WAP or the internet using their mobile phone whilst they travel. Prepaid Data uses the GPRS and 3G standard. (Data currently not available via Blackberry devices.)

• Compatible Handsets

  The SIM card will work in most handsets just as long as they are unlocked. However, the calling procedure may differ depending on your handset. This makes no difference to the call quality but it means you may need to dial using a short prefix number. You are also able to test the SIM before you leave. In general;
  

  • 85% of handsets - Call as instructed above.
  • 15% of handsets - Enter a short 5 digit prefix before you make a call.
  • Blackberry handsets are compatible for voice and SMS but unfortunately email, IM and data is not supported on Blackberry's.

• PLEASE NOTE

  Important Information
  

  • Your handset must be Unlocked for our SIM card to work.
  • The International SIM card has two numbers: a UK +44 07 Jersey mobile number and a USA +1 mobile number.
  • For the SIM card to work in the USA or Canada you must use it in an unlocked Tri-Band (or Quad-Band) handset.
  • Using the Ekit toll-free service means the caller makes the call for free but you pay a surcharge of 23p/min to receive the call regardless of your location as it replicates a reverse charge call.
  • Ekit introduced a rates upgrade on the March 7th 2013. If your current global SIM number begins; +44 7430 you are eligible for a free upgrade and improved rates. Your existing SIM will continue to operate but please make sure you are aware of the rates changes by logging into your account at; www.rechargeminutes.com.

Select the currency you want to show, and the country you want to call - then click 'Get Rates'...